Scenario 1: Automation Hub storage issue

Difficulty Components Break Type

Easy

Automation Hub

Storage configuration

Objectives

  • Verify the health of the Automation Hub pods.

  • Diagnose and resolve a storage-related failure preventing Hub from starting.

  • Understand why Automation Hub requires a ReadWriteMany (RWX) storage class.

Scenario 1 is different from the others. The environment is already broken at deployment. There is no Break Scenario job template to run. Log into AAP and go straight to troubleshooting.

Troubleshooting

Step 1: Inspect Hub pods

Open the OpenShift Console and navigate to Workloads → Pods. Filter by your namespace.

Look for Hub-related pods stuck in a Pending state.

Step 2: Investigate the failure reason

Click on a failing Hub pod and review the Events tab. The error message will indicate why the pod cannot be scheduled.

Navigate to Storage → PersistentVolumeClaims and inspect the status of the Hub PVC to confirm your diagnosis.

Step 3: Fix the issue

Once you have identified the root cause, apply the fix through the OpenShift Console.

Refer to the solution page if you need guidance: Solution: Automation Hub storage issue

Step 4: Verify

Monitor the namespace until all Hub pods transition to a Running and Ready state.

Hint

The failure is related to how Automation Hub uses storage. Review the pod events to understand what the scheduler is reporting, then look at the storage access mode requirements for Automation Hub.